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Elecom

Services

VoIP Telephony Systems

Design, installation and configuration of VoIP and IP-PBX systems for companies, factories, offices and multi-site organisations.

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VoIP Telephony Systems

Smart communication over your network

VoIP (Voice over IP) carries voice calls over an IP network, making the communications infrastructure of businesses and industrial sites simpler, more flexible and easier to expand. Elecom designs and delivers IP telephony for companies, factories, offices and multi-site organisations, using the right network infrastructure and equipment.

Network infrastructure and quality of service

VoIP is only as good as the network beneath it, so Elecom can assess and design the passive network, active network and VoIP layer as one integrated system. Where needed, bandwidth, latency, packet loss, jitter and QoS are reviewed to keep call quality high.

VoIP in industrial environments

In factories and industrial complexes, the phone system can be integrated with the industrial network, CCTV, automation, control rooms, servers and the data center.

Benefits of VoIP

  • Simpler telephony infrastructure
  • Easy expansion
  • Centralised management
  • Rich calling features
  • Runs on your existing network
  • Connects branches and offices
  • Easy user and extension management

After-installation support

Beyond installation and commissioning, Elecom provides support, troubleshooting, extension growth and optimisation for your VoIP system.

Scope of service

  • IP telephony and VoIP architecture design
  • IP-PBX and IP phone installation
  • Extension configuration and numbering plans
  • Trunks, external lines and gateways
  • IVR, voicemail, call forwarding and transfer
  • Ring groups and call queues
  • Access levels and user settings
  • Configuration backups
  • Operator and user training

Elecom

Why Elecom?

  • Expert team

    Experienced engineers and specialists in design, construction, industrial power, solar energy and energy management.

  • Engineering-led delivery

    Projects based on technical studies, engineering calculations and execution standards, from design to operation.

  • Quality and standards

    Trusted equipment and adherence to technical standards for stable performance and long service life.

  • Ongoing support

    Continuous support, monitoring and maintenance to keep your systems efficient and reliable.